Hotel Derby - Florence

Average rating:  3.7

Guest type: Single traveller

stayed in Mar 2008

depressingly basic

Guest name: PH, United Kingdom

Average rating:  8.6

Guest type: Not Specified

stayed in Feb 2008

Very warm and helpful personnel. Quite good breakfast. Refurbished bathrooms, very clean. Quiet (unless other guests are not). Free-internet (30', but it is useful) for guests. Having an elevator (even very small) is very important, taking in account the hotel is from the 3rd to 5th floor. Centric place. Good price-quality ratio. I recommend it!

Guest name: AP, Spain

Average rating:  3.8

Guest type: Mature couple

stayed in Jan 2008

Hotel was very central to all attractions however the room was not very clean especially the furniture from the inside. Linen and towels on the other hand were spotless and as white as snow. Would only recommend for a short stay.

Guest name: SM, Malta

Average rating:  8.1

Guest type: Single traveller

stayed in Dec 2007

Friendly place. Small rooms but very clean. Great location, very close to the Santa Maria Novella railway station. Good breakfast. EXCELLENT prices, especially in the low season.

Guest name: AS, USA

Average rating:  8.5

Guest type: Single traveller

stayed in Nov 2007

Staff during day very competent; lots of good information. Hotel further away then page indicated. Shower very small. Best for short stay. Breakfast fine; self dispensing coffee machine; many types of coffee available but only during breakfast hours.

Guest name: AG, France

Average rating:  3.8

Guest type: Young couple

stayed in Oct 2007

Estuvimo solo una noche,y menos mal. El baño era como una especie de armario empotrado con las paredes de plástico. Los sanitarios estaban nuevísimos, eso sí, pero la ducha estaba atascada, no se tragaba el agua y era bastante asqueroso. Cuando se lo comentamos al recepcionista solo nos supo decir que estaban esperando que bajase la temporada (y en cuensecuencia los precios), para llamar al fontanero...Que fuerte nos pareció!!

Guest name: Belen Martinez, Spain

Average rating:  5.9

Guest type: Young couple

stayed in Sep 2007

In the center of Florence! Next to every point of interest, Cheap, but...rooms are very very small!!

Guest name: GM, Italy

Average rating:  6.2

Guest type: Young couple

stayed in Aug 2007

the hotel is aglier than I thought watching the photos, but it is very quiet and well situated. The price was ok according to the quality. But the personal don´t aid us to look for any information. There was an interet point very expensive, and the breakfast was 5 points: acceptable. The worst was seeing the room, with 2 beds not very comfortable, but the rest was very well and economic.

Guest name: PN, Spain

Average rating:  7.9

Guest type: Mature couple

stayed in Feb 2007

1st. time.......bad start as we were put into a completely different building! The room was on the ground floor, with airco units DIRECTLY outside our window! We complained & requested another room but were told that there were none. However, the next day when speaking with Roberto (Manager/owner?) our room was immediately changed with much apology & when we moved in there was a bottle of wine waiting for us! There is a super roof garden. The location is great for visiting the major sites. Also very easy to find from where the Terravision bus drops you at the train station. All in all, a satisfactory experience.

Guest name: David Williams, Germany

Average rating:  9.4

Guest type: Mature couple

stayed in Aug 2006

Good position, staff excellent, very helpful, breakfast decent. We would stay there again.

Guest name: DENIS JELACIC, Croatia

Average rating:  7.8

Guest type: Mature couple

stayed in Aug 2006

Bon rapport qualité/prix pour une ville qui est chère. Hôtel simple, chambre et salle de bain petites, mais personnel très sympa,ambiance agréable et propreté OK. Hotel très bien situé par rapport à la gare ferroviaire et le centre touristique de Florence. Nous y avons passé un agréable séjour.

Guest name: Claude Schmitt, France

Average rating:  7.9

Guest type: Gay Couple

stayed in Aug 2006

Chambres simples mais propres et correctes. Pas loin du centre de Florence. Accueil sympa. Parking cher (25 euros/24h). Prix en dessous de ceux pratiqués à Florence.

Guest name: Cristina SANTO, France

Average rating:  2.1

Guest type: Young couple

stayed in Jul 2006

Hotel poco recomendable. Sucio, viejo (pero sin encanto) y con mal olor. La habitación es la típica que deprime cuando entras. Para ver una ciudad como florencia recomendaría cualquier otro hotel y quizás en otra zona ya que aunque estaba cerca del centro era una zona un poco sucia.

Guest name: Paloma Rodriguez, Spain

Average rating:  4.7

Guest type: 

stayed in Oct 2003

not very clean...and noisy...elavator very small...only fit one person and a suitcase...

Guest name: Mevay Meksavanh, Canada

Average rating:  8.4

Guest type: Group of friends

stayed in Dec 2005

quite and cute hotel!

Guest name: IG, Italy

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Mar 2004

Hotel staff very helpful but rooms very small; hardly any place to move around. Breakfast the same continental fare (nothing special). To many school students (lot of noise during the day).

Guest name: MA, Canada

Average rating:  5.4

Guest type: Family Group

stayed in Jan 2005

we had room 9 which i would never stay in again. very noisy as the windows rattle and the galss is not double glazed and it is right next to the lift and reception area. the location was eay to find and was close to the train station but on a very busy main road.the staff were helpful and friendly. breakfast was of a high standard and the view from the rooftop was beautiful.

Guest name: KM, Australia

Average rating:  10.0

Guest type: Single leisure traveller

stayed in Jan 2005

Its one of the best hotel i've been on my tour..excellent welcome..guidance..and gud service. if you are a traveller without knwin wht to luk at florence this is the place to stay..u get any info frm the receptionist..excellent service.

Guest name: Muralidhar Radhakrishna, United Kingdom

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Dec 2004

That's a good hotel with a good location. The rooms's picture were different from the webpage but this wasn't a big problem.

Guest name: RF, France

Average rating:  4.9

Guest type: Not Specified

stayed in Dec 2004

Cold as the warmer is time programmed. Better try it in the summer. Difficult to find. Need to mention the location more clearly. Service is OK.

Guest name: XW, Belgium

Average rating:  5.5

Guest type: Gay Couple

stayed in Dec 2004

EL HOTEL ES CENTRAL, PERO NO HAY POSIBILILDAD DE APARCAMIENTO. NO SE PODÍA ABRIR LA VENTANA Y OLÍA MAL EN LA HABITACIÓN. NO DEL TODO LIMPIO. VENTAJAS: ES MUY CENTRAL, TIENE ASCENSOR (7ª PLATA). ARRIBA HAY VISTAS BONITAS Y EL DESAYUNO INCLUIDO ERA OK. EN GENERAL ELPRECIO 50 € + PARKING 25 = DEMASIADO CARO.

Guest name: Enrique Cisneros Infante, Spain

Average rating:  6.8

Guest type: Single leisure traveller

stayed in Sep 2004

Rooms a bit basic, for 5 euros more I had a super hotel in Bologna( Tre Vecchi ) but staff helpful and location excellent.

Guest name: MY, United Kingdom

Average rating:  8.4

Guest type: Gay Couple

stayed in Jun 2004

My partner and I enjoyed a great few days staying at the Derby hotel in Florence The hotel was in a great location, away from the bustle of the centre of town but close enough to walk to all of the major sites. The staff were attentive to all our needs, giving really good advice on places to visit, restaraunts and bars as well as details on excursions out of florence. Not only were the staff very capable of providing a quality service but were very friendly and always had the time to chat to their guests either at reception or at breakfast Overall the service at the Derby was excellent

Guest name: Robyn Cross, United Kingdom

Average rating:  4.2

Guest type: Heterosexual Couple

stayed in May 2004

A typical one-stay-only hotel, the room was very small and you could hear a whispering from the next room. This togehter with the high price for the room makes it hard for me to recommend the hotel to others. The staff was however nice and the location is central.

Guest name: Bengt Wängelin, Sweden

Average rating:  3.1

Guest type: Heterosexual Couple

stayed in May 2004

We were booked in to the Derby for a long stay, lured by the photo of the roof terrace and modern decor. The roof terrace is an accurate picture. The rooms could be in the Derby, but close up they are shabby and poorly decorated. We were put in room 9 with a view of the Duomo, and the street, next to the lift mechanism. The windows were single glazed with a broken catch. We could not sleep for the noise. The staff refused to move us until the next day. For the inclusive breakfast they provided the worst coffee in Italy and a variety of cheap croissants, rolls, cheese and ham. We soon went out to the local cafes. Room 5 was much quieter, overlooking the internal court yard. We were happier for a couple of days, coping with the bizarre dangerously stepped bathroom, until we realised whenever we had a shower the water was leaking out under all these steps, dribbling down into the bedroom. It began to smell. At this point we found a far nicer and cheaper place round the corner. The only way I can see that the Derby has 2 stars is that it provides breakfast and you have a TV in your room.

Guest name: Danny Clahane, United Kingdom

Average rating:  5.2

Guest type: Group of friends

stayed in May 2004

it looks much nicer on the web page than in real. besides the web pages said "newly refurbished"... we couldn't see anything of that. and the noise level was unbearable

Guest name: FE, United Kingdom

Average rating:  2.0

Guest type: Not Specified

stayed in Oct 2003

Althrough I booked a room with bathroom inside of the room. My room did not have any private bathroom. And I had to use external bathroom with key, as hotel man told me this is my own bath room.

Guest name: HS, Italy